LEGAL

Privacy Policy

Effective 2026-08-27

1. Personal data we collect

On sign-up: email address and name. Where you sign in with Kakao or LINE, the profile name and email provided by that service.
On a proxy request: the product URL, quantity, option details and any note you write.
On shipping: recipient name, recipient phone number, delivery address and, where customs clearance requires it, a personal customs clearance code.
We do not collect payment card numbers. Payment is made by bank transfer, and we retain only the fact and amount of the transfer.

To identify you and manage your account; to receive and process proxy requests; to send quotations and confirm payment; to purchase goods on your behalf; to arrange international shipping and customs clearance; and to respond to enquiries.
We do not use your personal data for advertising or marketing without separate consent.

To ship your goods internationally we provide the following to TAEHAN Shipping: your email address and name, recipient name, recipient phone number, delivery address, personal customs clearance code (where provided), a description of the goods, their declared value, and any handling note attached to the shipment.
The purpose is limited to performing international transport and customs clearance, and the data is retained by that carrier for the period required by its own retention policy and applicable law.
When purchasing on your behalf, the recipient details necessary for domestic delivery are entered at the source shop. Beyond this, we do not provide your personal data to third parties except where required by law.

Because goods are delivered to Thailand, recipient details are transmitted to carriers and customs authorities in the destination country for the purpose of transport and clearance.

Account data is retained until you delete your account. Request and order records are retained for 5 years from completion of the transaction, in accordance with the Act on Consumer Protection in Electronic Commerce.
A personal customs clearance code, if you save one, is kept with your account so you do not have to re-enter it for every order, and is deleted when you delete your account or clear it yourself from your profile page.

Passwords are stored as one-way hashes and cannot be recovered by us.
Personal customs clearance codes are encrypted at rest using AES-256-GCM and are decrypted only when required for customs clearance.
Access to personal data is limited to the minimum number of persons necessary to operate the Service.

You may at any time request access to, correction of, suspension of processing of, or deletion of your personal data. Requests can be made to the contact below and will be actioned without delay.
Where a request is made while a transaction is in progress, we may retain the minimum data necessary to complete that transaction and to meet statutory retention obligations.

Once the retention period expires or the purpose of processing is achieved, personal data is destroyed without delay. Electronic records are deleted by a method that prevents recovery.

The Service uses a cookie only to maintain your login session. Your language preference is stored in your browser's local storage, not in a cookie, and is never sent to our servers. We do not use advertising or cross-site tracking cookies.

Privacy officer: Sebin Kim (Wonderbox). Contact: taehanshipping@gmail.com · 010-7604-5671.
You may also report infringements to the Korea Internet & Security Agency Privacy Center (privacy.kisa.or.kr, 118) or the Personal Information Dispute Mediation Committee (kopico.go.kr, 1833-6972).

Where this policy is amended, the change is announced on the Service at least 7 days before it takes effect.